The Institutional Imperative
Cultural and public institutions serve diverse audiences—visitors, researchers, educators, donors, and members. Your digital platforms must handle traffic spikes from national news cycles and seasonal events. Federal and institutional accessibility requirements (Section 508, WCAG 2.1 AA) are mandatory, not optional. And legacy platforms create technical debt that limits your ability to innovate.
Resilient Platforms for National Moments
The 9/11 Memorial & Museum needed a platform that could handle unexpected traffic spikes from national news coverage while supporting donations, memberships, and a commemorative cobblestone locator. JAKALA built a lightweight, rapid-loading Drupal theme integrated with Raisers Edge CRM, with a custom mobile API for on-site visitor engagement. The platform remained stable through every traffic event.
Accessibility as a Foundation
JAKALA was named Acquia Partner of the Year for Web Governance & Accessibility in 2025. Accessibility isn’t an add-on—it’s built into every engagement.
JAKALA’s Accessibility Accelerator provides an audit, heuristic analysis, content audit, and authoring workshops—giving institutions a clear picture of their compliance posture and a practical path forward.
Scale and Governance for Complex Organizations
Accessibility Accelerator
For federally-funded and public institutions, accessibility compliance is often the highest-urgency starting point.
Related Case Studies
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