How Graduating from an Old Platform Reduced Costs and Inefficiencies

The Challenge

The College of Staten Island faced the imminent Drupal 7 end-of-life deadline while struggling with a platform that had accumulated significant technical debt. Content editing was difficult, governance had eroded, and the site suffered from performance and security issues.

• Imminent Drupal 7 end-of-life
• Difficult content editing experience
• Excessive user accounts and governance issues
• Too many styled templates causing inconsistency
• Poor performance
• Security vulnerabilities

The Solution

JAKALA upgraded CSI to Drupal 9 with a focus on consolidation, governance, and sustainability. The team streamlined templates, eliminated superfluous accounts, and built knowledge transfer into the engagement to ensure the CSI development team could maintain and extend the platform independently.

• Upgraded to Drupal 9
• Consolidated template designs
• Eliminated superfluous accounts
• Built knowledge transfer with CSI dev team
• Sustainable cost-reduction framework
• ADA compliance

The Results

The upgrade delivered measurable improvements across the board, streamlining operations while freeing the development team to focus on higher-value applications.

• 50% reduction in templates
• 33% decrease in superfluous users
• Improved content editing experience
• Enhanced performance
• Streamlined workflow
• Better deployment pipeline

"The interface for updating pages is much more user-friendly... freed our programmers to develop applications... expecting an increase in SEO"

— Joyce Taylor, Director of Application & Web Development, CSI

Technologies